This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
One month later and after numerous attempts, I am still unable to complete the verification process required to enable withdrawals.
Each time I submit my documents, I am told that the image quality is insufficient or that there is another issue with the submission, despite uploading clear, high-resolution copies. The process has been frustrating and far more difficult than expected.
To their credit, they have now scheduled a Zoom call with a compliance representative to help resolve the issue. I appreciate the effort and am hopeful that this meeting will finally move things forward.
For now, I am reserving final judgment until the verification process is completed. Depending on the outcome of the compliance call and whether the issue is resolved, I will update my rating accordingly.
Following compliance Zoom Call, full account access has been restored and withdrawals have been processed.
